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Product Exchange for Firstlite.com


Instructions for Returning Your Online Order

DO NOT SHIP YOUR ORDER BACK WITHOUT FIRST OBTAINING A RETURN AUTHORIZATION NUMBER

If the original purchase was made with a credit card, we will credit the credit card for the returned item(s) upon receipt. The credit card will be charged for the replacement item(s) when shipped. If we cannot exchange or repair the item to comply with your request, we may, at our discretion, issue a credit.