How to Send your Riser
Congratulations on choosing to dip your riser in First Lite Fusion! We have partnered with the best at Utah Hydrographics, so prepare a special place on the wall for the best-looking bow in the game. Be sure to SAVE THIS EMAIL for future reference.
IT IS VERY IMPORTANT THAT YOU FOLLOW THESE PREPARATION STEPS CAREFULLY. Failure to do so will result in further charges from Utah Hydrographics so please read these instructions carefully and take your time preparing your riser. We highly recommend taking your bow to a professional for disassembly!
STEP 1: REMOVE LIMBS FROM RISER AND REMOVE EVERYTHING FROM THE RISER UNTIL IT IS COMPLETELY BARE, AS PICTURED BELOW. Do not ship any accessories attached to the riser including limbs, stabilizers, removable grips, rests, sites, dampers, etc. Any further preparation necessary for dipping will result in increased charges on behalf of Utah Hydrographics.
STEP 2: Download the PDF order form here or from the button below, complete it and include it in the box with your riser. Be sure to write down the shipping address on the form before sealing the box. We recommend padding the riser to avoid chips or dings and neither First Lite nor Utah Hydrographics can be held accountable for damage during transit.
STEP 3: Ship riser to the address on the form. Include your printed receipt from firstlite.com (emailed after purchase) with your shipment.
STEP 4: Crack a cold beverage and relax. Utah Hydrographics will contact you with status updates or questions. Turn around time depends on both preparation and volume but generally speaking, risers are completed within two business weeks upon receipt.
STEP 5: Upon receiving your First Lite Fusion riser back from Utah Hydrographics, have a qualified bow tech reassemble your bow. Snap a picture of your reassembled bow and show everyone you know how beautiful it is. Finally, go forth and harvest. Feel free to tag those posts with #firstlitefusion...we might just feature your baby.
IMPORTANT NOTE: Please do not call First Lite with questions or for status on your riser. We do not have access to Utah Hydrographics' system and will likely be unable to answer your questions. You can reach Utah Hydrographics directly at 1-801-707-4518 and you will find them very friendly and helpful.