Current Opportunities at First Lite

Customer Service Representative

If the position above isn't for you but you still think you could bring something to the table, shoot us an email. We are always down to talk with interesting, like-minded folks.

First Lite Performance Hunting Apparel is currently looking for a full-time Customer Service Representative. This is a terrific opportunity to develop and hone your business skills in a fast-paced retail environment while getting a comprehensive perspective on the operation of an independent outdoor gear company.  The position is located in Ketchum, Idaho and will require an average of 40 hours a week.  The ideal candidate will be a confident, organized, well-spoken individual with extensive outdoor and hunting experience who is looking to gain sales experience in the industry. Customer service or outdoor retail experience is preferred. Knowledge of social media marketing, outdoor writing and photography is a plus. Strong writing and communication skills are required as well as a work-hard/play-hard mentality. Most of all we value honesty and integrity, a strong work ethic and an authentic passion for life in the back country, blind and tree stand.

Duties will include but will not be limited to:

- Overseeing customer service for our direct-to-consumer business

- Facilitating phone and chat sales

- Fielding customer service phone calls, live chat requests and emails

- Coordinating returns, warranties and exchanges

- Entering marketing, product development and office orders

- Managing future customer service interns

While you would get to enjoy one of the best all around hunting landscapes in the lower 48 and work along side a fun-loving, passionate crew, please know that this position is no walk in the park. As a company with a strong direct-to-consumer component, we take customer service very seriously. If you think you have what it takes, please send a cover letter and a resume to [email protected] with "CS Rep" in the subject line, telling us why you're the ideal candidate and why you would thrive at First Lite.  No calls or drop-ins, please.